Please note that Webtrafix will do as much as possible to help you with your scripting needs. If you need help beyond basic technical support you will be charged our hourly rate of $35.00 (USD).

Paths:

To perl:
/usr/bin/perl

To sendmail:
/usr/sbin/sendmail

To your site:
/home/sites/www.yourdomain.com/

Where do I execute CGI scripts?

The server is setup to allow cgi's to be execute in any directory. It is a good idea that you create some central directory whether you name it domain-cgi, cgi-local, or mycgi and upload all your scripts to it. Most of the time we will create this directory for you (Saves you the hassle). Do not name your directory cgi-bin, because it interferes with the server wide scripts.

Why do I get a GID error and how do I fix it?

The GID error is a security feature that stops other users on the system from uploading and over writing your files. If you receive this error please just contact webmaster@webtrafix.com and he will fix the issue for your login.

I keep on getting a cgi-wrapper error, what can I do?

If you are receiving a cgi-wrapper error it is usually because you have not set the path to a directory or file correctly. You should go back into your script and make sure that all the paths are correctly defined. If you believe all paths to be correct and you've checked and double checked and it still gives you the error. Try clearing your browser cache and relaunching and reloading the page. If that still doesn't work then find a source on the internet that can help you with common cgi problems.

I keep on getting an Internal Server error?

If you are receiving a internal server error while trying to execute a cgi script try checking some of the following items. Did you set the chmod permissions of the script, directory and data files correctly? Did you upload the script in ASCII (not binary and not auto) format? If the script contains any email addresses did you make sure and place a \ infront of the @ like you\@yourdomain.com? If you still are having problems you may contact us. If you scripting needs are beyond basic technical support we may have one of our programmers look at it for you which would be charged at our hourly rate.

Resources for CGI-Scripts:

We always take a look at http://www.cgi-resources.com It is one of the best listings of perl scripts on the web.

If you have any further questions please feel free to contact Webtrafix Support .